Privacy Policy

Last Updated: January 12, 2026

1. Introduction

Welcome to our Smart Device Management Application (hereinafter referred to as "the App" or "we"). We take your privacy and personal information protection very seriously. This Privacy Policy is designed to help you understand how we collect, use, store, and protect your personal information.

2. Information We Collect

2.1 Information You Provide

• Email Address: For account registration, login verification, and important notifications
• Password: Encrypted and stored for account security verification
• Google Account Information: If you choose to log in with a Google account
• Device MAC Address: To uniquely identify and manage your IoT devices
• Device Name: Custom name you set for your devices
• Relationship Nickname: Description of the relationship between you and device users
• Family Member Information: Including relationship names, phone numbers, or Google accounts
• WiFi Credentials: Used for device network configuration (encrypted, not stored on servers)

2.2 Automatically Collected Information

• Bluetooth Information: To search and connect to nearby IoT devices
• Device Model and OS Version: To optimize app performance and compatibility
• IP Address: For service delivery and security protection
• App Usage Logs: Including feature usage records, error logs, etc.
• Call Metadata: Including call time, duration (does not include call content)
• Audio Data: Real-time transmission during calls only, not stored

3. How We Use Your Information

• Account registration, login, and authentication
• Device addition, management, and network configuration
• Device list display and device switching
• Family member management and device sharing
• IoT device calling functionality
• Analyze app usage to optimize user experience
• Troubleshoot and fix technical issues
• Prevent fraud, abuse, and illegal activities

4. Information Sharing and Disclosure

We Do Not Sell Your Personal Information. We will not sell, rent, or trade your personal information to third parties.

We only share your information with:

• Authorized family members (when you share devices)
• Service providers (cloud storage, communication services) under strict confidentiality agreements
• As required by law or to protect rights and safety

5. Information Storage and Security

Your data is stored on cloud servers that comply with international security standards. We use industry-standard encryption technologies including:

• Data transmission encryption (TLS/SSL)
• Encrypted password storage
• Access control and authentication
• Regular security audits and vulnerability scanning
• Firewall and intrusion detection systems

Data Retention Period

• Account Information: Deleted within 30 days after account deletion
• Device Information: Deleted within 30 days after unbinding
• Log Data: Retained for no more than 12 months
• Call Data: Not retained after call completion

6. Your Rights

Under applicable data protection laws, you have the following rights:

• Right of Access: Access your personal information held by us
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Withdraw Consent: Withdraw your consent to data processing at any time
• Right to Stop Data Processing: Request us to stop processing your personal information
• Right to Account Cancellation: You have the right to cancel your App account at any time. The cancellation method is: Log in to your account > Go to [My] > [Menu] > [Cancel Account] to submit a cancellation application.
• Pre-cancellation Requirements: Before cancellation, please ensure that: the account has no outstanding orders, no unwithdrawn balance, no unsettled rights and interests, and all third-party authorizations and binding relationships have been terminated.
• Cancellation Process: After submitting the cancellation application, a 7-day cooling-off period will begin, during which the cancellation can be revoked; the account will be officially cancelled after 7 days. After account cancellation, we will stop providing services to you and delete your personal information within 7 working days, except as required by laws and regulations. Data cannot be recovered after cancellation, and you will not be able to log in, retrieve the account or related content.
• Assistance with Cancellation: If you encounter any problems during the cancellation process, you can contact us through the in-app customer service channel for assistance.

7. Third-Party Services

This app uses Google sign-in services. When you choose to log in with your Google account, Google's privacy policy applies. We recommend reviewing Google's privacy policy at https://policies.google.com/privacy

8. Children's Privacy

This app is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Permission Descriptions

* Location permission is only used to meet Android system requirements for Bluetooth scanning; we do not collect your actual location data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes within the app and update the "Last Updated" date at the top of this policy.

12. Applicable Law

This Privacy Policy is governed by the data protection laws of your country/region, including but not limited to:

• EU General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Other applicable regional data protection laws